CONTACT US

POOLCENTER.com 
7101 Wimsatt Rd
Springfield, VA  22151

         
Phone Numbers - Summer Hours: 8-6pm Mon - Fri (EST)
 Toll Free Ordering Now Open on Saturdays: 9-5pm SAT
Toll-Free Ordering: 877-766-5287 - 877-POOLCTR
Technical Support: 703-778-2579
Order Status: 703-778-2579 x108
Returns & Warranty: 703-778-2579 x104 

Fax Number:
Sales: (703) 778-2585
Accounting / Returns: 703-778-2588
Fax Order Form click here

Commercial Accounts:
Municipalities, Hospitals, Government agencies and Universities considered.  Click here to begin the process.

Email:


Receive a price quote on any pool product.  If it exists, we can get it for you!


Ask us a question about any pool product and we'll respond with detailed information.


Inquire about the status of your order.  Click-on the Order Status link above (upper-navigation bar) for 24/7 status. Please allow 24-48 hours to process your order.


Contact our returns department to begin the process and explore your options.


Comments, suggestions, problems with any web pages?


How are we doing?  We want your feedback!
 

This is our Busiest Week of the Year!
Please bear with us as we try to keep our heads above water!

More Technical Support Options:

• Most pool topics are discussed in our "Pool Info" area.  These helpful pages were written with the pool owner in mind.  Click on the following link to go to POOL INFO
   

• Our "Pool Talk" discussion group is great way to get answers to all of your pool related questions publicly so that we can all learn from each other.  Click on the following link to go to POOL TALK
   

• Send an email to "Product Support" for questions relating to any and all pool products.  Click on the following link for product support products-at-poolcenter.com
   

• "Live Chat" is our newest technical support option.  Customer Support Representatives are available Mon-Sat 9am-5pm to assist you with technical support, product information and ordering. Click on the "Live Support" graphic below to begin chatting
   

• Charla en Vivo tambien hablamos su idioma!  Solo oprima la imagen debajo.  Lunes a Viernes de 9am-5pm
  
   

    

  Need to Cancel Your Order?
  If you wish to cancel your order prior to shipping, please phone 703-778-2579 x111 M-F 9-5pm EST. If the item has already shipped, please contact Returns for your options.
  
  INTERNATIONAL Shipping of Pool Supplies?
  Please visit our INTERNATIONAL ORDER PAGE