Support Center

What is Support Center?'s Support Center answers the most frequently asked order questions that can be answered online with a little category searching. We offer help with placing your order 24/7-365 via 703-778-2579, but sometimes you need to have your questions answered online without having to pick up the phone. Click a Category to see all questions for a quick search.'s support staff receive many inquiries/questions daily related to categories included within Support Center. Those frequently asked questions and inquiries are compiled, reviewed, and upon approval, published categorically within Support Center. If you are unable to find an answer to your question, you may submit your question yourself.

What Support Center is NOT?

It is important to note that the Poolcenter Support Center is NOT intended to answer questions pertaining to specific orders, product, or item information. Please follow our contact us or order status link provided on any Support Center webpage for specific order status. For Pool Technical Information, see our Pool Info pages.